When do orders ship?
All shirt orders will ship separately within 2-5 business days from the date of payment. All jewelry orders will ship within 1-2 weeks. Stickers, washi tape, and art prints ship immediately unless ordered with jewelry.
How long does shipping take?
Shipping times depend on the option chosen at checkout. Standard/First Class mail may take up to 7 business days, and Priority Mail 3-5 business days. All packages are sent via USPS. If you are ordering items that are greater than one pound then Priority Mail will be used.
Do you ship internationally?
It's easiest for international orders to ship via Etsy. Please contact us if you are an international customer who wants to place an order. Customs fees and any other related charges are the responsibility of the buyer.
RETURNS & EXCHANGES
Can I cancel my order?
We are unable to cancel or alter orders once they have been placed.
Do you accept returns?
All shirts and jewelry are made to order and we do not accept returns. If there is an error or damage to your item please reach out within 7 days and we'll work to replace it asap. Please email us with any questions prior to ordering.
Can I exchange my shirt?
If your shirt arrives and it does not fit, we will happily exchange it for another size within one week of the package being delivered. Item must be UNWORN and UNWASHED and in original packaging to be eligible for exchange. Customer is responsible for return shipping. All exchanges must be approved before mailing. Please contact us for exchanges at firstname.lastname@example.org.
If a mistake is made on our part or there is a defect with the shirt we will happily fix it. Please send us a photo of the problem and we will work with you on a solution!
How do your items fit?
Please review our size charts before ordering your items. Our tees are UNISEX fit, unless stated otherwise. There are size guides on each product's page. Chest measurements are shown in inches. If you have questions about sizing, please email us before purchasing.
To find your best fit, lay your favorite shirt flat on a table and measure it across the front with a tape measure.
WOMEN, if you want a fitted tee, we suggest ordering a size down. For a looser fit, order your normal size since these shirts are unisex.
What are the necklaces made out of?
The gold chain and all components are 14k gold fill. Gold fill is a thick layer of 14k gold over a jeweler's brass core. It is one step down from solid gold, and uses significantly more gold than a plated piece. For many customers, it offers the ideal balance of price and quality. Gold fill can last a lifetime if well cared for. Gold fill is tarnish resistant.
The silver chain and all components are sterling silver. Sterling silver can tarnish, but is easily cleaned with mild soap and water. It is recommended to store jewelry in a dry location away from humidity, preferably in an airtight storage container or anti-tarnishing box. Part of keeping your silver clean and untarnished is wearing it. Keeping it in storage for long periods of time allows the material to tarnish.
The pendants are die struck bronze charms with gold or silver plating. We recommend keeping the pendant dry and avoid submerging in water. The pendants are plated and can fade if not well cared for.
A visual to help explain gold fill.
I still have more questions that were not answered above?
If you would like to contact us please email us at email@example.com
How can I be featured on your Instagram page?
If you would like to be featured tag us in your photo @nextstopmainstreet and use the hashtag #nextstopmainstreet. We can't wait to see your photos!