FAQ

SHIPPING

When do orders ship? 

All shirt orders will ship separately within 2-5 business days from the date of payment. All jewelry orders will ship within 1 week (aiming for 1-3 days currently). Stickers, washi tape, and art prints ship immediately.

How long does shipping take?

Standard/First Class mail may take up to 7 business days, and Priority Mail 3-5 business days. All packages are sent via USPS. If you are ordering items that are greater than one pound then Priority Mail will be used.

Do you ship internationally?

It's easiest for international orders to ship via Etsy.  Please contact us if you are an international customer who wants to place an order.  Customs fees and any other related charges are the responsibility of the buyer. 

 

RETURNS & EXCHANGES

Can I cancel my order?

We're unable to cancel or alter orders once they have been placed if we've already started to process them. Please reach out as soon as possible and we'll try to help.

Do you accept returns?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can contact us at nextstopmainstreet1955@gmail.com. Please note that returns will need to be sent to the following address at your cost: PO Box 135022 Clermont, FL 34713

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at nextstopmainstreet1955@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you believe your package was wrongly delivered or stolen, please contact your local USPS office, mail carrier, or law enforcement. We are not responsible for replacing or refunding stolen or lost merchandise once the package has been confirmed delivered by USPS. You can file a claim and they will report the GPS coordinates of the delivery location.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products and items marked as final sale.

Exchanges
The fastest way to ensure you get the item you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return. You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at nextstopmainstreet1955@gmail.com.

Please send us a photo of the problem and we will work with you on a solution!

Can I exchange my shirt?

If your shirt arrives and it does not fit, we will happily exchange it for another size within one week of the package being delivered.  Item must be UNWORN and UNWASHED and in original packaging to be eligible for exchange.  Customer is responsible for return shipping.  All exchanges must be approved before mailing.  Please contact us for exchanges at nextstopmainstreet1955@gmail.com.

  

SIZING

How do your items fit?

Please review our size charts before ordering your items. Our tees are UNISEX fit, unless stated otherwise. There are size guides on each product's page. Chest measurements are shown in inches. If you have questions about sizing, please email us before purchasing.

To find your best fit, lay your favorite shirt flat on a table and measure it across the front with a tape measure. Match up the measurements with the size chart.

 

JEWELRY

What are the necklaces made out of?

The gold chain and all components are 14k gold fill. Gold fill is a thick layer of 14k gold over a jeweler's brass core. It is one step down from solid gold, and uses significantly more gold than a plated piece. For many customers, it offers the ideal balance of price and quality. Gold fill can last a lifetime if well cared for. Gold fill is tarnish resistant.

The silver chain and all components are sterling silver. Sterling silver can tarnish, but is easily cleaned with mild soap and water. It is recommended to store jewelry in a dry location away from humidity, preferably in an airtight bag or anti-tarnishing box. Part of keeping your silver clean and untarnished is wearing it. Keeping it in storage for long periods of time allows the material to tarnish.

The pendants are die struck bronze charms with gold or silver plating. We recommend keeping the pendant dry and avoid submerging in water. The pendants are plated and can fade if not well cared for.

A visual to help explain gold fill.

OTHER

I still have more questions that were not answered above?

If you would like to contact us please email us at nextstopmainstreet1955@gmail.com

How can I be featured on your Instagram page? 

If you would like to be featured tag us in your photo @nextstopmainstreet and use the hashtag #nextstopmainstreet.  We can't wait to see your photos!